FEEL SAFE

Travel calm and safe with FeelFree

At FeelFree we know that from now on, health and safety has become a priority for you when it comes to booking a stay or organising a trip. It is also a priority for us.

That is why we have created Feel Safe, a series of protocols and new measures to ensure that you don´t need to worry about anything during your stay.

Don't give up on the snow this season.

Winter sports are safe activities since they are carried out outdoors and with mínimum interaction. At FeelFree we have transformed our processes, so that your stay in Baqueira remains safe.

Free cancellation policy

Cancellation of your booking free of cost for any Covid19 reasons.

See conditions

Self check-in

You can access the apartments directly with your mobile phone.

Equipment rental

We take it to your apartment so that you avoid visiting the stores.

Baqueira Pass

Remember to recharge your ski pass online without having to go to the ticket office.

Flexible cancellation policy

In order to reassure our travelers, we have established special cancellation conditions, which allow canceling the reservation at no cost for justified Covid19 reasons. Check all the details here.

Social distancing

  • Self check-in / check- out in order to prevent people gathering in our reception offices. All clients can carry out check-in/check-out autonomously.
  • Early check- in / late check-out in order to adapt to the needs of travellers for their arrival or departure.
  • We continue to be with you 24/7. Although we may see one another less, we have reinforced our telephone assistance and we are with you for whatever you need.

Cleaning and hygiene

  • Our apartments and offices are cleaned and disinfected in accordance with the cleaning and disinfection protocol certified by the Institute for Spanish Tourism Quality (ICTE) and endorsed by the Ministry of Health of the Spanish Government.
  • We only use disinfectant products and services, as well as laundry services, from companies recommended by the health authorities and specific to the disinfection of COVID19.
  • It is possible to contract the intermediary cleaning service in any apartment upon request.
  • An ozone air purification treatment will be carried out in the apartments whose characteristics require it.
  • We have removed some of the decorative textiles from apartments such as rugs, plaids and cushions.
  • We have provided all of our workers with personal protective equipment.
  • We have provided our clients with hand disinfectant gel in all our apartments.

We want to help you to switch-off

This year, we know that you need to rest more than ever. Therefore, we have designed an interesting policy of discounts for longer stays.